At Haji Care, we strive to ensure that every order meets your expectations. However, if something isn’t right, we’re here to help. Please read our Return Policy carefully to understand your rights and responsibilities.
We accept returns or replacements for:
Damaged or defective products
Expired items
Incorrect products delivered
Note: Perishable goods (like fresh fruits, vegetables, dairy, or other short-life items) are not eligible for return unless they are delivered in a spoiled or damaged condition.
You must raise a return request within 24 hours of delivery.
Returns requested after 24 hours may not be accepted.
To initiate a return, please contact us via:
???? Phone: 0244-2223889
???? Email: [email protected]
???? Address: Bashir Ganj Bhaji Mandi Road, Beed, Maharashtra, India
Please include the following details:
Order number
Item(s) you wish to return
Reason for return
Photo evidence (in case of damage, wrong item, or quality issue)
Once your return is approved:
A pickup will be scheduled (where available), or you may be guided to drop off the item.
Refunds or replacements will be initiated after the returned item is inspected and approved.
Refund Method: Refunds are processed to your original payment method or as store credit, based on your preference.
Timeline: Refunds typically take 3–7 business days to reflect, depending on your bank/payment provider.
We do not accept returns for:
Perishable goods unless damaged or expired
Items used or tampered with
Products returned without original packaging (where applicable)
Orders can be canceled before they are dispatched.
Once dispatched, cancellation may not be possible, but you may still request a return after delivery (if eligible).
Our customer care team is always here to help with returns, replacements, or any product concerns:
Haji Care
???? Phone: 0244-2223889
???? Email: [email protected]
???? Address: Bashir Ganj Bhaji Mandi Road, Beed, Maharashtra, India